data privacy
1. General information
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website and our business activities.
2. Responsible party
Wokatsch-Felber Versicherungsmakler GmbH
Ardaggerstraße 15, A-3300 Amstetten
Tel.: +43 (0)7472 62156
E-Mail: office@wf-versicherungsmakler.at
3. Collection and processing of personal data
We process personal data that you voluntarily provide to us in the context of an enquiry, registration, appointment or for contract processing (e.g. name, address, contact details, date of birth, bank details, information on existing insurance policies, claims data).
Processing is carried out for the following purposes:
Brokerage and management of insurance contracts
Risk analysis and quotation submission
Claims processing and settlement
Compliance with statutory documentation and retention requirements
4. Legal basis for processing
Your data will be processed in accordance with:
Art. 6(1)(b) GDPR (Contract performance or pre-contractual measures)
Art. 6(1)(c) GDPR (legal obligations)
Art. 6(1)(f) GDPR (legitimate interest, e.g. to defend legal claims)
Art. 6(1)(a) GDPR (Consent, e.g. for newsletters or marketing)
5. Disclosure of data
Your data will only be passed on within the scope of insurance brokerage and support, in particular to:
Insurance companies, reinsurers
Cooperation partners in the event of damage (experts, solicitors)
Authorities and public bodies (where required by law)
Data will not be transferred to third countries outside the EU/EEA unless this is absolutely necessary for the fulfilment of the contract or you have expressly consented to this.
6. Storage and retention period
We only store personal data for as long as is necessary for contract processing and support, or if we are obliged to do so due to statutory retention obligations (e.g. under the Companies Act, the Federal Tax Code).
7. Your rights
You have the right at any time to:
Information about your stored data (Art. 15 GDPR)
Correction of inaccurate or incomplete data (Art. 16 GDPR)
Deletion of your data, provided that there are no legal retention obligations to the contrary (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection to certain processing operations (Art. 21 GDPR)
Withdrawal of consent with effect for the future
Please address your enquiries to: office@wf-versicherungsmakler.at
If you believe that the processing of your data violates data protection law, you can contact the Austrian Data Protection Authority for complaints.
8. Protection
We use technical and organisational measures to protect your data from loss, manipulation and unauthorised access. Our security measures are continuously adapted in line with technological developments.
9. Cookies and web analytics
Our website uses cookies to facilitate usage and provide certain functions.
By using our website, you agree to the use of cookies. You can disable cookies at any time in your browser settings.
10. Contact form / Email contact
If you contact us via the form on the website or by email, the data you provide will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.
